This is a post I wrote a few years ago for the old blog. I’m reprinting it this week because, as my colleagues and I continue to telework full time, Slack has become our primary communication tool. We also do meetings on Zoom, but I have to comb my hair for those.
There used to be a website called Meebo. It was a web-based instant messaging system that could be integrated with AIM, Yahoo! Messenger, Google Talk, and other IM systems. Users had the option to create their own rooms, which allowed groups of folks to chat in one place at the same time.
Meebo was a terrific little website. Then one day in 2012, Google bought it. Google integrated the Meebo team with its Google+ team, then quietly closed Meebo up.
There also used to be a website called FriendFeed. You could hook it up to all of your various social media accounts and blogs and so forth and all those accounts would feed into your FriendFeed account. You and your friends would be able to see and comment on everything you were populating the web with.
Over time, the function of collecting posts from your sundries became less important than just posting stuff directly into FriendFeed and talking with your friends and followers about it.
FriendFeed was a terrific little website. Then one day in 2009, Facebook bought it. Facebook took whatever code it needed for its Newsfeed feature and… well, let FriendFeed continue to exist. Gradually, FriendFeed began to deteriorate: features would stop working and the site would sometimes go down for awhile. For six years, FriendFeed users felt like it was not long for the world, but it only closed up shop in 2015.
Which brings me to Slack. The bureau I work for licensed Slack a couple of years ago with an eye towards improving telework. The idea our Bureau’s leadership had was that we would use Slack to get quick responses to short questions and to converse with coworkers about projects rather than bogging down inboxes with emailed conversations or interrupting a telework day with unnecessary phone calls.
At first, I didn’t really get it. I have been teleworking regularly for years, so I already had a routine down. (In other words, I’m a bit stubborn.)
And then light dawned on Marblehead: Slack is like a combination of Meebo and FriendFeed, except for work. It takes a lot of what I liked about Meebo (channels here instead of rooms) and a lot of what I liked about FriendFeed (integration with other resources, private group discussions and archived direct messaging) and packages it up for a work environment.
Granted, it lacks things I liked about Meebo and especially FriendFeed: for example, the threaded conversations in FriendFeed were unique in a way that even Slack’s threads don’t quite capture. But once I made the connections between resources I had used before to this resource, I could start to think about ways I could work it into my job.
The lesson here is that everything you have learned informs everything that you are going to learn. Just making some simple parallels can be the cognitive breakthrough you need to understand how something works and how it can work for you.